You always know where you stand with Nymgo. You get a great quality of service, backed by our Fair Pricing and Every Day Low Pricing policies.
We don't offer you fancy promotions that promise the earth but in reality deliver nothing. There are no connection charges with Nymgo. No calling credit expiry dates with our Pay As You Go service. And definitely no harnessing the processing power of your computer to enable our network to run faster.
We give it to you straight, including some great value adds - such as the ability to record your conversations, low cost texting and access the same phone book from wherever you happen to be at the time; at home, around the corner or on the other side of the world.
You pay the advertised Pay As You Go price with Nymgo. And that's all you pay.
We don't tie you up in long term contracts, either. You can cancel either service at any time, without incurring any penalty charges.
Simply use up your credits and don't top up again, or cancel your direct debit or credit card payment. We hope you don't, of course. But you're free to do exactly that, if you so decide.
» Delivering the best possible customer experience
We've made a substantial investment in the most advanced technology required to deliver our high quality internet calling services. That said, no technology, however brilliant, is failsafe.
That's why our dedicate customer service team is at your disposal 24 hours a day, ready to provide a fast response to your questions and resolve any issues in a similarly prompt manner.
For example, as member of the Nymgo community, you can report poor audio quality via a straightforward form on this site, or via the Tools tab on your Nymgo softphone.
You can be certain that we will act on the information you provide us with to improve the performance of any poorly performing routes.
P.S. If you report poor audio quality within 24 hours of the affected call and our tests establish that this is the case, we'll reimburse you the cost of the first two minutes of that call.
» Fair Pricing Policy
You get a great quality international calling service from Nymgo, at unbelievably low prices.
Our Pay As You Go service is priced by the minute, rounded up to the nearest minute. So if you make a call that lasts 10 minutes and 30 seconds, for example, we'll charge you for 11 minutes.
With international Pay As You Go calls costing as little as $0.003 per minute, you'll hardly notice the cost of speaking to friends, family and business associates with Nymgo. The same applies to establishing firm new friendships around the world.
*The cost of the wholesale call charges we pay can go up as well as down. Whichever the case, any pricing changes affecting our customers are automatically updated online and date stamped for all to see.
» Every Day Low Pricing Policy
We were the first telco in the world to introduce Every Day Low Pricing, which promises you exactly that, every single day of the year. We continually compare our prices against the competition, adjusting them accordingly whenever we need to, posting those changes online for all to see.
We don't offer you fancy promotions that promise the earth but in reality deliver nothing. There are no connection charges with Nymgo. No calling credit expiry dates with our Pay As You Go service. And definitely no harnessing the processing power of your computer to enable our network to run faster.
We give it to you straight, including some great value adds - such as the ability to record your conversations, low cost texting and access the same phone book from wherever you happen to be at the time; at home, around the corner or on the other side of the world.
You pay the advertised Pay As You Go price with Nymgo. And that's all you pay.
We don't tie you up in long term contracts, either. You can cancel either service at any time, without incurring any penalty charges.
Simply use up your credits and don't top up again, or cancel your direct debit or credit card payment. We hope you don't, of course. But you're free to do exactly that, if you so decide.
» Delivering the best possible customer experience
We've made a substantial investment in the most advanced technology required to deliver our high quality internet calling services. That said, no technology, however brilliant, is failsafe.
That's why our dedicate customer service team is at your disposal 24 hours a day, ready to provide a fast response to your questions and resolve any issues in a similarly prompt manner.
For example, as member of the Nymgo community, you can report poor audio quality via a straightforward form on this site, or via the Tools tab on your Nymgo softphone.
You can be certain that we will act on the information you provide us with to improve the performance of any poorly performing routes.
P.S. If you report poor audio quality within 24 hours of the affected call and our tests establish that this is the case, we'll reimburse you the cost of the first two minutes of that call.
» Fair Pricing Policy
You get a great quality international calling service from Nymgo, at unbelievably low prices.
Our Pay As You Go service is priced by the minute, rounded up to the nearest minute. So if you make a call that lasts 10 minutes and 30 seconds, for example, we'll charge you for 11 minutes.
With international Pay As You Go calls costing as little as $0.003 per minute, you'll hardly notice the cost of speaking to friends, family and business associates with Nymgo. The same applies to establishing firm new friendships around the world.
*The cost of the wholesale call charges we pay can go up as well as down. Whichever the case, any pricing changes affecting our customers are automatically updated online and date stamped for all to see.
» Every Day Low Pricing Policy
We were the first telco in the world to introduce Every Day Low Pricing, which promises you exactly that, every single day of the year. We continually compare our prices against the competition, adjusting them accordingly whenever we need to, posting those changes online for all to see.