Account and profile settings

  • How can I transfer credits?
  • To transfer credits, kindly follow these steps:
    1. Login to your Nymgo account
    2. Click on “Transfer Credits” in the “My Credits” section.
    3. Enter the recipient username, the amount to send and enter your password
    4. Click on the “send” button.
    5. Confirm your request
  • Can I delete my Nymgo account
  • There is no delete function for Nymgo user accounts, however, all accounts expire after 3 Months of total inactivity.
  • How can I change my password?
  • To change your password, kindly follow these steps:
    1. Login to your Nymgo account
    2. Click on “Change Password” in the “Me” section.
    3. Enter your old password
    4. Enter a new password
    5. Confirm your new password
    6. Click on the “update” button.
  • What can I do if I forgot my password?
  • 1. Go to http://www.nymgo.com
    2. Click on “forgot your password?” on the main page.
    3. Enter your username as well as the same email address you provided when you created your account.
    4. Click on the “get password” button.
    5.You will receive your password on your email address.
  • How can I create a Nymgo account?
  • 1.Please enter the following website: http://www.nymgo.com
    2. Go to the “Join Now” page.
    3. Enter your profile details in the fields provided.
    • Fields marked with an asterisk (*) are mandatory.
    • Make sure that you enter a valid email address.
    4. Once your username has been created, it can't be changed.

    You can enter your username and password to sign into Nymgo on your computer, mobile phone as well as any other compatible device.
  • How can I change my profile settings?
  • To change your profile settings, kindly follow these steps:
    1. Login to your Nymgo account
    2. Click on “View/Edit profile” in the “Me” section.
    3. Kindly undergo the appropriate changes
    4. Click on the “Update” button.
  • What is Credit Transfer?
  • Credit transfer allows you to share your credits with your friends and family.
  • Where can I find my call history?
  • To change your call history, kindly follow these steps:
    1. Login to your Nymgo account
    2. Click on “View call history” in the “My Credits” section.
    3. You can choose between viewing “all calls”, “successful calls” or “SMS”.
  • How can I update my profile info?
  • To change/update your profile info, kindly follow these steps:
    1. Login to your Nymgo account
    2. Click on “View/Edit profile” in the “Me” section.
    3. Update the corresponding fields.
    4. Click on the “Update” button.